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ASU IT Accessibility Guidelines

These guidelines outline processes and procedures for complying with the ASU IT Accessibility Standard (requires ASU authentication).


All ASU webpages and applications should carry a “Report an Accessibility Problem” link in the header, directly after the “Skip to Main Content” link. The link should be visible to assistive technology and have a destination of

Complaints about ASU webpages and applications will be forwarded to the department or unit's Senior Technical Advisory Group (Senior TAG) representative, who will coordinate with site/application owners and developers and will track resolution progress. See the complete list of distributed technology (DT) leads.

Procuring IT Products

Faculty and staff responsible for procuring information technology (IT) products should consider accessibility as one of the criteria for acquisition. Often, acquiring a verified Voluntary Product Accessibility Template (VPAT) or verified Accessibility Compliance Report (ACR) from the supplier will satisfy that requirement. To assist with accessible university purchases, see Working with vendors and VPATs.

In addition, ASU's standard contract terms and conditions contain the following:

Americans with Disabilities Act and Rehabilitation Act. To the extent applicable, Supplier will comply with all applicable provisions of the Americans with Disabilities Act, the Rehabilitation Act of 1973, and all applicable federal regulations, as amended from time to time (ADA Laws). All electronic and information technology and products and services to be used by ASU faculty/staff, students, program participants, or other ASU constituencies must be compliant with ADA Laws. Compliance means that a disabled person can acquire the same information, engage in the same interactions, and enjoy the same services as a nondisabled person, in an equally effective and integrated manner, with substantially equivalent ease of use.

If the vendor objects to the above language in the standard ASU contract, or if the vendor is unable or unwilling to supply a VPAT or comparable accessibility statement, look for another product that is accessible and meets your needs. If that is not possible, contact your dean or department head or your Distributed Technology Lead or other IT technical representative to alert them to the situation and to the potential need (a) to work with the supplier to remediate accessibility issues and (b) to find an accessible, equivalent alternative. It is the department's responsibility to ensure that vendors follow through on commitments involving accessibility and to supply alternative accommodations when necessary.

Employee Training and Support

To assist faculty and staff in meeting the responsibilities described in these guidelines, ASU provides accessibility information and best practices on this website. In addition, these resources are available to everyone at ASU: